All Systems Operational

Updated a few seconds ago

If there are any active incidents or maintenance they are shown below, together with charts of availability and performance of the Softools platform

Metrics

Softools Platform

100.00%




Softools Data services

100.00%




Softools Public API

703.96ms




Softools Platform

99.97%




Softools Data services

99.65%




Softools Public API

702.75ms




Softools Platform

99.87%




Softools Data services

99.71%




Softools Public API

661.16ms




Softools API




Operational

External Services

AWS Route 53

Azure

Pingdom

Slack

Status.io

4

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

Scheduled Maintenance

Platform update - notice of deprecation of 2 older featuresPlanned Maintenance

Schedule

August 2, 2024 9:39AM - 9:39AM UTC

Components

Softools API

Locations

Production Environment

Description

We are Modernising Features and Saying Goodbye to Old Ones. As part of Softools continuous improvement program and the need for our platform's code base to be scalable and future proof we have released several new features, some of which overlap previous functions but the newer versions offer advantages for performance and scalability. Two specific features fall into this category; 1) -Table reports, which while similar to List reports offers lazy loading, clickable editing and more width control 2) Quick Filters - which is more responsive than the old filtering capability and provides a configurable filtering pane on reports and charts. For many months Softools has prevented List reports and the Old style filtering being used in new Apps or reports and their development has reached a stage of maturity where it is time to migrate older applications that use these old capabilities to the modern equivalent. Specifically, we will be deprecating List Reports and old style filters. This process will happen over the coming months and we will engage with clients to ensure a smooth transition. No changes will happen to client sites without consultation. All training/demo (non licensed) sites will be migrated automatically from September. Please contact us if this presents a concern. We will send more detailed communications before the migration via status.softools.net, this Newsletter and our App Builder Newsletter
New Feature being released today to our Beta community - Grid Column WidthsPlanned Maintenance

Schedule

August 27, 2024 10:52AM - August 30, 2024 8:52AM UTC

Components

Softools API

Locations

Production Environment

Description

Our App Builder community have been asking for this feature for a while now and it's finally here. App Builders will be allowed to specify the width of columns in a grid so that columns which you need to be wider or narrower can be managed as part of the grid configuration, rather than letting the automated sizing do its job This feature is being released soon to our Beta testing community for live testing before being released to all production sites in the coming week or two
Platform Change - Record History is to be restricted to 12 monthsPlanned Maintenance

Schedule

September 13, 2024 11:20AM - 11:20AM UTC

Components

Softools API

Locations

Production Environment

Description

In order to improve performance and reduce server data sizes, we will be making a change to the platform to only make available 12 months of record audit history for record changes. Record History is available from within a record and currently shows all changes to the record since it was created, irrespective of time. For details on the current operation of this feature, see here: https://support.softools.net/hc/en-gb/articles/212495166-History-and-Audit-Trail As part of this change, we will be moving record history older than 12 months to archive and then going forward will only be storing a rolling 12 months worth of record history. The archived history will not be accessible through workspace, but could be downloaded as a complete set if a client should need it. If you have any questions about this change, please email your question to support@softools.net
Notice of Change in UI for Grid FieldsPlanned Maintenance

Schedule

September 26, 2024 2:53PM - 2:53PM UTC

Components

Softools API

Locations

Production Environment

Description

As part of our commitment to continuous improvement, we will be releasing a change shortly which will have a change to the look of grid fields The change can be seen here https://support.softools.net/hc/en-gb/articles/360022876292-Grid Note - the border colours are a sub colour of the main site colour, so will be different depending on the main site colour seen at the top of a site

History

No incidents in the last 7 days