Active Incident

Updated a few seconds ago

If there are any active incidents or maintenance they are shown below, together with charts of availability and performance of the Softools platform

Incident Status

Operational

Components

Softools API

Locations

Production Environment



June 9, 2021 11:09AM UTC
[Identified] Following the recent release in the latest version of Firefox which tightens their policies on use of Cookies, some Softools users will experience issues logging in using this latest version of Firefox. Lots of sites and web products have been affected by this change, including gov.uk sites. In the short term, we recommend that affected users switch to using Chrome as a browser to access the Softools platform while we investigate a way to stay within the new policies Firefox have introduced. This may take a few weeks to resolve as it involves changes to the authentication methods we use. Updates will be posted on this channel

Softools Platform

100.00%




Softools Data services

100.00%




Softools Public API

515.24ms




Softools Platform

100.00%




Softools Data services

100.00%




Softools Public API

568.13ms




Softools Platform

99.96%




Softools Data services

99.97%




Softools Public API

571.52ms




Softools API




Operational

External Services

0

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

History

No incidents in the last 7 days